m850 2.4" Digital Player Q&A



Q. Where should I save/copy the music file in my m850
A.
You should save/copy the music file under the "MUSIC" folder, so the player can build the playlist and sort by different category like Album, Artist etc.  

Q. How to copy the music file from my PC system into m860
A.
You can download the instruction at  
http://www.bayconsumer.com/Download/How to copy the file.pdf

Q. Why I get "Format Error" when I transfer the music to the device?
A.
The player can only plays "MP3" & "WMA" audio format, but a lot of music you download from the website are different format, so you have to convert to the MP3 or WMA format. 

Q. Where can I find the convert software?
A.
You can find a lot of convert S/W online, just key in "How to convert a Midi file into an MP3 file" on the search bar, then you can get a lot link and information.  

Q. What is the MPEG-4 Video (.M4V) format?
A.
MPEG-4 file extension used for videos downloaded from the Apple iTunes store; includes music videos, TV episodes, and full-length movies; similar to a .MP4 file, but may be copy-protected using Apple's FairPlay DRM copyright protection.
To play a protected M4V file, your computer must be authorized (using iTunes) with the account that was used to purchase the video.
Unprotected M4V files may be recognized and played by other video players by changing the file extension from ".m4v" to ".mp4."

Q. Why I can't play the MPEG-4 Video (.M4V) file?
A.
The player can only support "MTV" video format.

Q. Why I get "the software has not passed the Windows logo testing" message when I install the driver?
A.
Don't worry you can keep install and use the driver, it will work with your system. The reason you get this message, because the software company didn't pay Microsoft to use their logo

Q. How to use the MS Explorer to find the m860 device after I plug into my PC?
A.
Your PC can find the device automatically, if not then you need to install the driver (you can find the driver in the installation S/W CD which come with the package
or download it at http://www.bayconsumer.com/Download/m860/Setup_Driver

Q. Where can I download the User Manual?
A.
You can download it at http://www.bayconsumer.com/Download/m850/M860_User_Manual.pdf 

Q. Where can I find the MP3 Utility program & MTV converter program?
A.
You can find the program in the installation S/W CD which come with the package.

Q. Where can I download the driver for Windows 98?
A.
You can download it at http://www.bayconsumer.com/Download/m860/Setup_Driver